Security & Privacy

Privacy Policy

Your trust is our most valuable asset. We are committed to protecting the sensitive data you entrust to Rent Control Hub.

GDPR Compliant
AES-256 Encryption
Last Updated: April 29, 2026

1. Introduction

Rent Control Hub ("we", "our", or "us") provides a rental management platform designed to help businesses manage their vehicle fleets and client relationships. This Privacy Policy explains how we collect, use, and protect information when you use our SaaS platform.

By using Rent Control Hub, you agree to the practices described in this policy. We prioritize the security of personal documents and photos, implementing industry-standard protection measures.

2. Information We Collect

Business Data

We collect your business name, contact information, and fleet details to provide our management tools.

Sensitive Document & Photo Data

As a rental platform, we facilitate the storage of:

  • Photos of Government IDs and Driver's Licenses for identity verification.
  • Photos of customers for check-in/check-out confirmation.
  • Vehicle condition photos for insurance and damage tracking.

3. How We Use Your Data

We use the information collected primarily to:

  • Provide, operate, and maintain our platform.
  • Process rental agreements and transactions.
  • Verify identities to prevent fraud and unauthorized rentals.
  • Generate analytics to help you understand your business performance.
  • Send automated notifications regarding payments and returns.

4. Data Security & Storage

Security is core to Rent Control Hub. We employ multiple layers of protection:

Private Vault Protection

All sensitive documents and photos are stored in an isolated Private Vault. Access is restricted and requires specific authentication tokens.

Temporary Viewing Links

Links to view customer documents are generated on-demand and expire automatically after a short period, preventing permanent exposure of sensitive URLs.

Encryption at Rest and in Transit

Data is encrypted using AES-256 while stored and TLS/SSL while being transmitted across the network.

5. Your Rights

Depending on your location, you may have rights under data protection laws (such as GDPR or local Indonesian PDP regulations) regarding your personal information, including:

  • The right to access and receive a copy of your data.
  • The right to rectify inaccurate or incomplete data.
  • The right to request erasure ("right to be forgotten").
  • The right to withdraw consent at any time.

To exercise these rights, please contact our support team through the platform settings or help center.